We're excited to provide you with a seamless and reliable shipping experience. Here's all the essential information you need to know about our shipping process:
The process of calculating shipping costs is integral to our commitment to providing accurate pricing. Due to the specific nature of the products we offer, such as automotive spare and tuning parts, and the wide range of sizes and weights they come in, we cannot display default shipping costs. As we deliver to a global audience, shipping prices vary significantly for each product and destination. Consequently, we calculate shipping costs for each order and address separately to ensure fairness and accuracy. To facilitate this, we kindly request your shipping details upfront before the checkout process. This allows us to provide you with the most precise and competitive shipping rates. Therefore a sign up is required in order to process any order.
Trusted Shipping Partners
We have carefully selected a range of esteemed shipping partners to ensure your orders are delivered with the utmost care and efficiency. Our partners include renowned names such as DHL, UPS, FedEx, EMS, DPD, Venipak, Kuehne+Nagel, and others. This diverse selection allows us to tailor the shipping method to your preferences and location.
Specialized Freight Shipping for Bulky Items
When it comes to larger or bulkier items, we've got the logistics covered. Our freight shipping options include:
Swift delivery via air cargo, ideal for time-sensitive shipments.
Efficient ground transportation within our delivery network for larger goods.
Sea Freight (Available on Request)
For the most economical solution, we can arrange sea freight, even for sizable shipments.
Remarkable Handling and Low Damage Rate
Your satisfaction is paramount to us. We're proud to maintain a damage rate of under 0.5%, a testament to our meticulous packaging methods and our collaboration with trusted carriers.
We extend our services worldwide, enabling customers from around the globe to enjoy our high-quality products. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the recipient's responsibility. Please note that we do not cover any locally inflicted taxes, duties, or customs fees on the recipient's side.
Responsive Customer Support
If you have any questions or encounter shipping-related inquiries or issues, our dedicated customer support team is here to assist you promptly (often within 12-24h). Your shopping experience matters to us, and we're committed to making it exceptional.